Privacy Policy

Your hours are yours.
Your data is protected.

How HourCount EU collects, uses, and safeguards your personal data in accordance with the GDPR (Regulation (EU) 2016/679).

Last updated: 8 November 2026

Article 1 — Controller

1. Data Controller

HourCount EU is a European project providing a worker-centered time-tracking system. As the data controller under Article 4(7) of the GDPR, HourCount EU determines the purposes and means of processing your personal data.

Controller: HourCount EU (European project)
Website: https://hourcount.eu
Contact for data protection: See our Imprint page for full contact details.

We have not appointed a Data Protection Officer (DPO) as we are not required to under Article 37 of the GDPR. Questions regarding data protection can be directed to the contact listed on our Imprint page.

Article 2 — Data We Process

2. Personal Data We Collect and Process

We process only the data strictly necessary to provide the time-tracking service. We follow the data minimisation principle (Article 5(1)(c) GDPR) and the technical scope guidelines of the European Data Protection Board (EDPB Guidelines 2/2023 on Article 5(3) ePrivacy Directive).

2.1 Account Data

2.2 Time-Tracking Data

2.3 Technical Data & Storage Technologies

2.4 Data We Do NOT Collect

Article 3 — Lawful Basis

3. Lawful Basis for Processing

Under Article 6 of the GDPR, we rely on the following lawful bases:

Processing ActivityLawful Basis (Art. 6 GDPR)
Account creation and authentication1(b) — Performance of a contract
Recording shifts, breaks, tasks, projects1(b) — Performance of a contract
Generating reports and exports1(b) — Performance of a contract
IP logging, rate-limiting, security monitoring1(f) — Legitimate interests (cybersecurity and fraud prevention)
Server error logs & audit records1(f) — Legitimate interests (system stability) & 1(c) Statutory obligation where applicable
Password reset emails & transactional notices1(b) — Performance of a contract

We do not rely on consent as the primary lawful basis for core time-tracking processing. Time tracking is necessary to perform the contract requested by the user. Where consent is requested (e.g., for optional non-essential cookies), it can be freely withdrawn at any time.

Article 4 — Purposes & DPIA Assessment

4. Purposes of Processing & Risk Assessment

We process your personal data exclusively for the following purposes:

  1. Service provision — operating the time-tracking system, storing your shifts, breaks, tasks, and projects
  2. Account management — authentication, password recovery, preference storage
  3. Reporting and export — generating timesheets, summaries, and downloadable reports
  4. Security and integrity — rate-limiting, brute-force protection, session management, audit logging
  5. System reliability — error monitoring, performance optimisation, bug fixing

We do not process your data for automated decision-making or profiling (Article 22 GDPR).

Data Protection Impact Assessment (DPIA) Assessment: Under Article 35 GDPR, a DPIA is required when processing is likely to result in a high risk to individuals' rights. Because HourCount EU does not perform continuous location tracking, biometric monitoring, or covert worker surveillance, a formal DPIA is not triggered for our infrastructure. However, we continuously conduct internal privacy risk evaluations.

Article 5 — Retention

5. Data Retention and Storage

We retain your data only as long as necessary for the purposes listed above:

Data CategoryRetention PeriodRationale
Account data (username, email, preferences)Until account deletion is requestedContractual performance
Shift, break, task, project, job recordsUntil account deletion or 5 years of inactivityTax/freelance audit support & user record continuity
Server logs (IP, user agent, timestamps)90 days, then automatically deletedSecurity investigation & system debugging
Failed login attempts (rate-limit table)24 hours, then automatically purgedBrute-force attack prevention
Password reset tokens1 hour after expiry or useSecurity token lifecycle

After the retention period, data is permanently deleted or anonymised. If you request account deletion, all associated data is removed within 30 days.

Employment Context & Art. 88 Member State Rules: Some EU Member States (e.g., Spain, Germany, France) mandate specific working-time recording retention rules for employers (e.g., 2 to 4 years under CJEU Case C-55/18 CCOO v Deutsche Bank). If you use HourCount as an employee or employer, your employer — as a separate controller under Article 88 GDPR — is responsible for complying with national labor retention rules. HourCount provides seamless export features to facilitate compliance.

Article 6 — Recipients

6. Data Recipients and Sharing

We do not sell, rent, or trade your personal data. Access to your data is strictly limited:

We do not use third-party analytics, advertising networks, or social media tracking pixels.

Article 7 — Transfers

7. International Data Transfers

Your data is stored on servers located within the European Union. We do not transfer personal data to third countries (non-EU/EEA) unless:

If we engage a processor outside the EU/EEA, we will ensure appropriate safeguards and inform you of the transfer and its legal basis.

Article 8 — Security

8. Security Measures

We implement appropriate technical and organisational measures (Article 32 GDPR) to protect your data:

Article 9 — Your Rights

9. Your Data Subject Rights

Under Articles 15–22 of the GDPR, you have the following rights:

RightArticleDescription
AccessArt. 15Request a copy of your personal data
RectificationArt. 16Correct inaccurate or incomplete data
ErasureArt. 17Request deletion of your data ("right to be forgotten")
RestrictionArt. 18Limit processing of your data
PortabilityArt. 20Receive your data in a machine-readable format
ObjectionArt. 21Object to processing based on legitimate interests
Withdraw consentArt. 7(3)Withdraw consent for optional processing (e.g., non-essential cookies)
ComplainArt. 77Lodge a complaint with your supervisory authority

Detailed information on exercising these rights is available on our Data Subject Rights page.

Article 10 — Breach Notification

10. Data Breach Notification

In the event of a personal data breach (Article 33–34 GDPR), we will:

Article 11 — Updates

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will indicate the date of the last update at the top of this page. Material changes will be communicated to you via email or in-app notification.

We encourage you to review this page periodically.

Return to Sign In